Privacy policy

Last updated August 2026. This policy explains what happens to the information you send us through waterheaterrepaircharlotte.com.

What we collect

When you submit a form on this site we collect the name, phone number or email address, street or neighbourhood, service type and any additional detail you choose to provide. We collect nothing else. There is no account to create and no profile built about you.

Why we collect it

Solely to respond to your enquiry and, if you become a customer, to carry out and invoice the work. We do not sell, rent or share your details with third parties for marketing, and we do not add you to a mailing list because you asked about a water heater.

How it reaches us

Form submissions are delivered by email through Resend, our transactional email provider, and are stored in our business email inbox. This website is hosted on Vercel, which processes standard server request data such as IP address and user agent in the ordinary course of serving pages.

How long we keep it

Enquiries that do not become jobs are deleted within twelve months. Records relating to completed work are retained as long as required for warranty, tax and insurance purposes.

Cookies and analytics

This site sets no advertising or tracking cookies of its own. If analytics are added in future, this policy will be updated before they are enabled.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email service@waterheaterrepaircharlotte.com and we will action it.

About the information published on this site

Prices shown throughout this site are typical ranges for the Charlotte market, published so you have a reference point. They are not quotes and they are not binding until confirmed in writing for your specific unit. Local facts cited on this site are drawn from published sources including Charlotte Water's water quality and system pressure information, Mecklenburg County Code Enforcement, and North Carolina General Statutes. Codes, utility data and rebate programmes change; verify anything you intend to rely on.

Contact

Water Heater Repair Charlotte, Charlotte, North Carolina.service@waterheaterrepaircharlotte.com ·704-960-2050