What Kannapolis water actually does to a tank
Maintenance advice is usually written for hard water, and most of this region does not have it. Your supply comes from the City of Kannapolis, and the question worth asking is not how much scale it leaves but how corrosive it is. Soft, lightly buffered water forms no protective film inside the tank lining, so the anode rod is doing the entire job of protecting the steel.
That inverts the standard advice. An annual flush matters less here than it would in a hard-water city, and the anode rod matters far more. A tank that has never had its anode checked at eight years old is running on whatever is left of it, and once that is gone the tank itself starts corroding.
- Anode inspection is the one job on this list that changes how long the tank lasts.
- A T&P test with a pressure reading, because a weeping relief valve is usually pressure rather than a failed valve.
- A flush, with an honest warning first: on a tank over about ten years that has never been flushed, the drain valve frequently will not reseat once opened.

What Kannapolis itself changes
The housing in Kannapolis
Kannapolis is a genuine mill-village barbell with real income behind it. 29.7% of the housing predates 1960, concentrated in the former Cannon Mills village, while 40.7% was built in 2000 or later in the newer subdivisions. Two very different jobs in one town: old tanks in old houses with tight access, and second-cycle replacements in modern garages.
Where the heaters sit
The mill village housing is crawlspace-dominant with genuinely restricted clearances, and we quote that access before the visit. The post-2000 subdivisions are straightforward garage and closet installs.